After you register your fingerprints, restart Windows. As you have mentioned that the device got dropped, so there might be a chance that it got damaged. I use hp pavilion dm4 us laptop. Ever since I upgraded from windows7 to windows8,the fingerprint reader has refused to work. By using this site, you accept the Terms of Use and Rules of Participation.

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This account allows you to log on to your computer with a swipe of a designated finger. After you register your fingerprints, restart Windows. I understand you have fingerprint reader issues with your laptop.

HP Fingerprint Reader – Common Issues

reaedr Kumar Replied on February 2, This site in other languages x. Full-size red backlit keyboard – Pointing Device: Refer this article to know how to restore drivers using HP recovery manager.

In order to use the fingerprint reader, you must set up a user account and password on the computer. Message 1 of 7. By using this site, you accept the Terms of Use and Rules of Participation.


Swipe your finger 3 times. I have been so happy with it, and suprised it still fingerpront at all that I just decided to get a use on off of ebay.

Thank you for posting your query on Microsoft Forum Community.

Fingerprint driver issue hp Pavilion dm4 – Ask Ubuntu

How can I use finger print in my laptop? HP Drivers Download Center.

You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon. Thank you for keeping us updated about the issue.

Uninstall the fingerprint drivers from device manager and reinstall the drivers using HP recovery manager.

HP Fingerprint Reader – Common Issues

Hope this information is helpful. Message 7 of 7. How satisfied are you with this reply? Problems can arise when your hardware device is too old or not supported any longer.

I have a Pavilion dm4- us.

I have the same question. Swipe any of your registered fingers to log on to Windows. You can follow the question or vote as helpful, but you cannot reply to this thread.

Last Drivers  KSZ8895 LINUX DRIVER

Did you make any software or hardware changes on your PC? Did this solve your problem?

I have the same question 0. Complain wrong Brand wrong Model non readable. Create Windows password —Enter your password and confirm your password. To log on to Windows using your fingerprint:. Method 1 I would suggest you to run hardware troubleshooter and check if it helps. Didn’t find what you were looking for? For your notebook, the drivers for Windows 8 is not available at HP pavikion.

Hello the information is not working In reply to ttocs’s post on February 2,